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We are happy to help you with your requests. But to make it easier for you, review our Frequently Asked Questions, because you may find the answers you need before you contact us. If you don’t see the answer you’re looking for there are four ways you can contact us:

  • Via letter
  • Using our website or sending us an email
  • Call us by phone
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You can easily find all contact details as well as the links to all our social media pages here. We create an effortless experience for our customers. That’s why we make sure there is always a consultant that will assist you, no matter which platform you contact us on.

Popular Questions

What should I consider when choosing a lender?

Ensure you select a lender who cares about your financial well-being. A quality lender will provide you with solutions to assist you with your financial dilemma fast and hassle-free. Reputable lenders value their clients' privacy, so your sensitive information is always kept confidential. We can provide the quality service you're looking for when you need a loan to be approved quickly.

How will I receive the loan?

When your loan has been approved, it will be credited directly to the account you provided. It's critical that you give the lender your correct banking details, so the amount you borrowed can be credited directly to your account without any problems. If you've accidentally provided the incorrect banking details, please contact our customer care department immediately.

How to find out the ideal loan amount for me?

Determine what you need the loan for and if you can afford the monthly repayments. You should also consider the interest rates and the duration of the loan. When you send through your loan application, we share it with our database of trusted lenders. You're not obligated to take out the loans they offer, but can access more options and select the amount of money that will help you.

Can I request for more than one loan at a time?

Requesting multiple loans can be difficult for you to manage financially. Lenders don't want you to fall into a financial trap, and as a result, they only offer one loan at a time. Once your current loan is paid off, you can opt for another one if you need to.

How much can I get with online payday loans?

Online payday loans are designed to assist people who need a small amount of cash fast, for emergencies. You can get up to $1000 when you apply for an online payday loan. However, some states may have lower or higher loan amount caps, and your income is a determining factor, too. It's important to know that payday loans are short-term, so you can pay it back within two weeks or when you get your next paycheck.

How soon should I get a new loan?

You can apply for a new loan as soon as you pay off your existing amount with your lender. However, some states may set cooling-off periods, so check your state laws in advance. If you've applied with the lender before, the process will be even quicker because they'll have your information on record. Nothing should stop you from taking out the loan you need, but make sure you can afford repayments, and it won't negatively affect your finances.

What do you need help with?

General Questions
Before You Apply
Applying for a Loan
Payday Loans in Your State
How it Works
Financial Blogs

Still have questions?

Always provide accurate information, so we can respond to you as quickly as possible. We will get back within 1-2 business days. Use this form to submit feedback and questions about the loan application process available on the 1FirstCashAdvance.org website.